This program is for customers that do not want to have a credit check to determine if they can be allowed onto the Budget or Net 10 Day programs, or for customers who prefer to pay as they go. Customers on C.O.D. (Cash on Delivery) will be asked when they place an order… 1. If they would like to leave a credit card on file to be charged at delivery. 2. If they would like to prepay for a specific amount. -OR- 3. If there will be someone home throughout the day to pay the driver once the delivery is made. NOTE: Because our routes are assigned based on the number of orders and subject to weather conditions there is no way to pre-determine specifically when the driver will arrive so only the three options given are allowed. If option #3 is chosen and no one is at home at the time of delivery a $50.00 charge will apply. Also, a tag will be left at the door so the customer knows the delivery was attempted and the order will be attempted again on the next regularly scheduled delivery date. (Generally 7 to 10 days later) After two attempts the order will be placed on hold until the customer pre-pays or places a credit card on file. Customers on C.O.D. are encouraged to transfer to another payment option.
NET 10 DAYS PROGRAM
(Requires Credit Approval)
This program is for customers with good credit who always pay their bills on time. Customers on the Net 10 Days program are given 10 days after the delivery of their gas to pay the bill Vs. C.O.D. (Cash on Delivery). This allows the customer the benefit of not having to be at home when the gas is delivered or having to pre-pay. Our driver will deliver to you based on the delivery option you have chosen. (Auto-Fill or Will-Call) Customers on Net 10 Days are asked to pay off the delivery ticket (invoice) left at the time of delivery rather than waiting on a statement to be mailed. It is critical the customer pays the bill in a timely manner. Customers who do not pay on time will be removed from this program. The time given to pay the invoice in full is limited to 10 days vs 30 days because we have to replenish the gas in our tanks very rapidly to keep pace with the number of orders we receive. If you are on Net 10 Days and find it difficult to come up with the lump sum payment in full after each delivery perhaps a budget program would be a better fit for your needs. Customers on the Net 10 Days program will be required to leave a credit card on file. This card will be charged on the 15th day after delivery if payment has not been received.
This program is for customers who want to make equal monthly payments for their gas throughout the year Vs one large lump-sum payment when the gas is delivered making it easier to budget. There are two adjustment points each year. July sets the budget for the season. January adjusts the payment to reflect the harshness or mildness of the winter and any pricing differences. All accounts settle in May. Balances are due in-full with the May payment. The January adjustment should keep these from being extremely high. Credit balances are carried forward and the budget payment for the coming year will be adjusted down to reflect any credit left on the account. Customers must make the exact payment assigned. Overpayment or underpayment will mess up the accounting and may result in removal from the Budget Program. Any customer missing two consecutive payments or consistently missing payments will be removed from the Budget Program. A $.05 per gallon discount will be given to all customers on the Budget Program. Customers will still be allowed to order gas during the Summer Fill.